Business Function Workflows
NexZ organises AI workflows by business function, not by tools.
Customer Service
Omnichannel customer support automation that understands intent, drafts responses, and orchestrates resolution workflows.
- Omnichannel Support Automation
- Sentiment & Urgency Analysis
- Intelligent Ticket Lifecycle
- Knowledge-Base Automation
Sales & Growth
End-to-end automation of lead capture, qualification, and routing into CRM and sales workflows.
- Lead Generation & Prospecting
- Lead Qualification & Routing
- Intelligent Outreach & Follow-up
- Deal Advancement & Meeting Prep
Marketing
Automate social media posting, marketing campaigns, and performance analytics.
- Content Production Pipeline
- Campaign Planning & Briefing
- Multi-Channel Publishing & Scheduling
- Brand & Market Monitoring
Finance & Audit
Automate invoice processing, reconciliation, and audit evidence generation for compliance.
- Invoice Processing & Three-Way Match
- Accounts Reconciliation
- Expense & Spend Compliance
- Financial Close & Reporting
HR & People
Streamline resume screening, contract analysis, and policy drafting.
- Employee Helpdesk
- Recruitment & Candidate Screening
- Onboarding & Offboarding
- Leave & Time Management
Legal & Compliance
Document validation, audit workflows, and governance checks.
- Contract Review & Analysis
- Contract & Document Drafting
- Regulatory Change Monitoring
- SFDR & Regulatory Compliance Review